![]() To Disable add-ins, please check below steps: You'll need to disable all of your add-ins before restarting Outlook.ī. ![]() If Outlook does start in safe mode, then the problem is likely with one of your add-ins.In the Choose Profiles dialog box, select your Outlook profile and choose OK.Choose Start > Run and type Outlook /safe, and choose OK.You to start Outlook Insafe mode and check the behavior. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in is the problem or not. If OWA is working fine, it means something wrong with Outlook client app, sometimes add-ins can conflict with Outlook. ![]() ![]() Regarding your issue, suggest you to check how attachment view at Outlook web app side, if OWA has the same issue, please check if other users in your organization are facing such issue or not. ![]()
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